Faculty / Staff

• How do I update Articulate 360?

  Articulate 360 updates are managed through the Articulate 360 Desktop App. Steps: Open the Articulate 360 Desktop App Sign in if required The app will automatically check for updates Click Update All or update individual apps (e.g., Storyline 360, Rise 360) Wait for the update to complete Restart the application if promptedFew readers

• How do I request an Articulate 360 license?

  To request an Articulate 360 license, IMU users must submit a request through the eTicketing system. Request steps: Go to: https://elearnzone.imu.edu.my/eticketing/open.php Select Help Topic: Software Request Choose Articulate 360 Submit your request After submission: The eLearning team will review your request Approved users will receive an invitation emailFew readers

• What is Articulate 360 and what applications are included?

  Articulate 360 is an e-learning authoring suite used to create interactive online learning content. Main applications include: Storyline 360 – Create interactive e-learning courses with advanced features such as quizzes, simulations, and animations Rise 360 – A web-based tool for creating responsive and mobile-friendly courses Review 360 – A platform for sharing courses and collecting feedback from reviewers Content Library 360 – A library of templates, charaFew readers

• What should I do if I cannot sign in to Articulate 360?

  If you cannot sign in to Articulate 360, try the following steps: Basic checks: Ensure you are using the correct IMU email and password If you forget your password for Articulate 360, you can reset it using the password reset option. Check your internet connection Restart the Articulate 360 Desktop App and try again Account-related checks: Make sure your license request has been approved and a seat has been allocated by the eLearning Department Check your email for an *Few readers

• Do I need an internet connection to use Articulate 360?

  It depends on the Articulate 360 application you are using. Storyline 360 and Studio 360 Storyline 360 and Studio 360 are desktop applications installed on your computer. An internet connection is required for: Initial installation Signing in to your Articulate 360 account License verification Downloading updates After signing in, you can use Storyline 360 and Studio 360 offline for up to 99 consecutive days (or 30 days for trial users).Few readers

• How do I install Articulate 360?

  For IMU users, installation is supported by the IT Department. Installation steps: Visit or contact IT Department for installation assistance Install the Articulate 360 Desktop App Sign in (new users may receive a 30-day trial access) After login, open the desktop app Install required tools such as Storyline 360, Studio 360 or other apps Articulate 360 also has other few integrated software which you may want to explore it usabilFew readers

• Can I install Articulate 360 on my Mac?

  Articulate 360 application such as Storyline 360 and Studio 360 **cannot be **installed directly on macOS because it is a Windows-based software suite. However, Mac users can run Articulate 360 using a Windows environment. Supported options: Parallels Desktop VMware Fusion [Apple Boot Camp](https://support.apple.com/en-my/guide/bootcamp-assistant/wFew readers

• Is Articulate 360 free to use?

  No, Articulate 360 is a licensed software. However, users may: Use a **30-day free trial **for testing or exploration purposes After the trial, users may request a licensed seat from the eLearning Department. IMU users must request access through the eTicketing system.Few readers