Why is my mentor unable to view my ePortfolio in the MAHARA?

There are several possible reasons why your mentor is unable to view or access your ePortfolio. Please review the common causes below—one or more of these may be affecting your access.

Possible Reasons & Solutions

• You have not shared your ePortfolio with your mentor: Your mentor will not be able to view your work unless access has been granted.

✅ Solution: Refer to “How to share my ePortfolio with my mentor” and ensure sharing permissions are correctly set.

• You submitted the wrong ePortfolio link: An incorrect or incomplete link will prevent your mentor from accessing your portfolio.

✅ Solution: Verify and resend the correct link by following “How to submit my ePortfolio link”.

• Access duration is restricted: Your ePortfolio may only be available within a specific date or time range.

✅ Solution: Check your access settings and remove or disable any time restrictions.

• Your mentor is accessing the ePortfolio incorrectly: Access issues may occur if the mentor is not using the correct method to view your portfolio.

✅ Solution: Inform your mentor to follow the guide “How to view my mentee ePortfolio?”.

Updated on: 19/05/2026