Question 1

How to login IMU eLearn Portal? (2026)

Accepted Answer

Login Guide: eLearn Portal

Disclaimer (New Students Only) Please make sure your IMU email address is activated before attempting to log in.

Please follow these steps to log in to the eLearn portal.

Please go to elearn.imu.edu.my

Click the ‘Login with IMU email’ button.

Insert your IMU email, then click the ‘Next’ button to proceed.

Insert your password, then click the ‘Sign in’ button to proceed.

If your password is incorrect for 2nd times attempt, please click on the "Forgot password" link and reset your password.
If your account is locked due to multiple attempt of typed in the password, please contact IT Department to unlock your account. You can contact them at IT Helpdesk at: helpdesk@imu.edu.my
Click the ‘Yes’ button to proceed.

You will be landed on eLearn

Question 2

How to access AMBOSS v2

Accepted Answer

You would have received a welcome email from AMBOSS to register and gain access to the resource.

Here is the Step by Step guide on How to Get AMBOSS registration for IMU Students and Faculty.

Click the link in the email or Go to www.amboss.com
Click LOGIN
Click LOG IN THROUGH YOUR INSTITUTION
Type IMU email ( ID with @student.imu.edu.my or imu.edu.my). It will lead to Microsoft M365 page login that is connected IMU account.
Enter your username and your current password
You will be prompted with MFA verification, to verify your login
After that, you will be redirected to AMBOSS webpage
You can now use AMBOSS features in full (Library, Question bank, chalkboard, videos, learning cards, performance analysis etc)

If you have any inquiry about AMBOSS, please contact AMBOSS support at this link https://support.amboss.com/hc/en-us/articles/4405038645140-Contacting-AMBOSS-Support

Question 3

How to check student timetable?

Accepted Answer

There are TWO ways to check students' timetable.

ONE: MyIMU App

![](https://storage.crisp.chat/users/helpdesk/website/-/3/8/0/7/380738c02591e400/image_10pro4c.png =804xauto)

My IMU app is the primary platform for all IMU University students to check their up-to-date class timetable.

Here is how to get the My IMU app:

Step 1: Download the MyIMU app from the Apple App Store or Google Play Store

Step 2: Log in with your IMU credentials

Step 3: Browse through the features and look for Timetable.

If you encountered any issues with the MyIMU app, please send your inquiry to OSCHelpdesk@imu.edu.my

TWO: eLearning Portal

The School Admin will upload your copy of Timetable to the eLearning portal and you can access it in your Cohort Page.

Please follow the steps below to check your timetable in the eLearning Portal.

You can search for your programme using the 'Quick Search' feature or simply click on your programme name to access the main page.

![](https://storage.crisp.chat/users/helpdesk/websit

Question 4

Resetting password and unlock account

Accepted Answer

Resetting and Changing Password

In some cases, you might forget your login password. Therefore, you are unable to log in to the portal successfully.

Please reset your password at this link https://aka.ms/sspr

Enter your student email address and provided captcha code.
Choose "I forgot my password". Then, click Next.
Choose your preferred verification method. You can verify with your phone number, Microsoft authenticator or personal email adress
Enter your new password, then click the “Finish” button.

|| Password Criteria

Contains uppercase, lowercase, number and symbol
Does not contain any part of your name
Cannot be identical to your previous password

If you’re having trouble following the steps above, please contact the IT Helpdesk for further assistance.

IT department can be contacted at; Email: helpdesk@imu.edu.my DID: +603-27317318 or Ext 7777

After you have reset your password, but you still unable to login, please contact IT department to check on your account status. You can contact IT

Question 5

How to login to ODL Portal (2026)

Accepted Answer

Please follow these steps to log in to the ODL portal.

Please go to odl.imu.edu.my link
Step 2: On this page, click the "Log in" button

To start login, click on the "Login with IMU e-mail" button.

Type in your IMU email address: Example for IMU staff: abcdefgh@imu.edu.my Example for IMU student: a. 00000012345@student.imu.edu.my b. ijklmnop@student.imu.edu.my

Then, click the "Next" button

Proceed by typing in your password. This password is the same password that you use to log in to Office 365, IMU Computer and other services. Then, click the "Sign in" button to continue.

If your password is incorrect for 2nd time, please click on the "Forgot password" link or resest your password via this link, https://aka.ms/sspr. If your account is locked due to multiple attempts to type in your password, use the [https://a

Question 6

Unable to login to eLearn portal

Accepted Answer

There are several causes that made your unable to login to eLearn portal.

Not clicking the "Login with IMU Email" button

Please go to this link of guides to login correctly to the eLearn portal https://imuelearninghelpdesk.crisp.help/en/article/how-to-login-to-elearn-portal-zxl1sa/

Your password has expired

Please reset your password. If your are having issue to reset, please contact IT helpdesk at:

Email: helpdesk@imu.edu.my

DID: +603-27317318

Ext: 7777

Your account has been locked

Due to multiple trials of login, your IMU account has been locked. To unlock, please contact IT helpdesk at:

Email: helpdesk@imu.edu.my

DID: +603-27317318

Ext: 7777

Your account has been deactivated

To re-activate your IMU account , please contact IT helpdesk at:

Email: helpdesk@imu.edu.my

DID: +603-27317318

Ext: 7777

Error message of "SAML2 exception: Responder"

This error happen due to user authentication failed to direct and connect to the portal. Please contact elearning helpdesk through Chatbot to fix the issue. Please attach together with the error message (copy/paste or screenshot).

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