Resetting password and unlock account

Resetting and Change Password

In some cases, you might be forgotten your login password. Therefore, you unable to login to the portal successfully.

Please reset your password in this link https://aka.ms/sspr

If the message shown below appeared or asked you to contact Administrator, please contact IT department.



IT department can be contacted at;
Email: helpdesk@imu.edu.my
DID: +603-27317318 or Ext 7777


After you have reset your password, but you still unable to login, please contact IT department to check on your account status. You can contact IT helpdesk at:

Email: helpdesk@imu.edu.my
DID: +603-27317318 or Ext 7777

Unlocking Account

If you found that your account has been locked due to multiple trials of login, please contact IT department to unlock your account. You can contact IT helpdesk at:

Email: helpdesk@imu.edu.my
DID: +603-27317318 or Ext 7777

Updated on: 10/03/2021