Resetting password and unlock account

Resetting and Changing Password

In some cases, you might forget your login password. Therefore, you are unable to log in to the portal successfully.

Please reset your password at this link https://aka.ms/sspr

If the message shown below appeared or asked you to contact the Administrator, please contact the IT department.

IT department can be contacted at;

DID: +603-27317318 or Ext 7777

After you have reset your password, but you still unable to login, please contact IT department to check on your account status. You can contact IT helpdesk at:

Email: helpdesk@imu.edu.my

DID: +603-27317318 or Ext 7777

Unlocking Account

If you found that your account has been locked due to multiple trials of login, please contact IT department to unlock your account. You can contact IT helpdesk at:

Email: helpdesk@imu.edu.my

DID: +603-27317318 or Ext 7777

Updated on: 20/06/2025

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